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Shipping

Shipping Information

Orders are shipped USPS (First-Class Mail), USPS (Priority Mail). If you need faster service, select USPS (Priority Mail) or FedEx (Priority Overnight). Please note that faster shipping is just that. It will only reduce the shipping time, doesn't change how long it takes us to ship products. It only reduces the time traveled after leaving our office. Our handle time is usually 48 hours. For example, an out-of-stock part might take two or more days to leave our place, but it would be guaranteed by the shipper to arrive in two business days.

All available shipping methods and shipping charges will be calculated and available on the shopping cart. Once you have moved into the checkout process, your shipping methods may change depending on the destination and address.

All ship and delivery dates specified on our website are estimates only and are subject to change. We will not be responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier.

Note:
(*) Additional charges will be placed for orders with size or weight exceptions.  We indicate those affected items with the statement "Oversize" and charge fixed shipping only for those items. Special discounted flat rates for our commercial and dealer customers. Login to your account to see.


Track your package - Where is my order?

For more information about your order, you can contact us by the chat window in the bottom right of this website. Our customer service representative will be pleased to provide you with the status of your order.


Important:
Please note that some orders may not be available for tracking through the website because of the shipping methods, item weight, or order price. As always, you can contact us, and we will assist you with your order.

Allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Orders could be shipped from multiple locations.

 

International Shipment:

At the moment, we only ship within the United States.


Orders over 10 lbs.:

Orders over 10 lbs. are subject to additional shipping charges. We will charge the actual UPS shipping charge to packages that are more than 10 lbs.

Special Orders:

Special Order parts that are not in Stock can take approximately 1 - 2 weeks to get in. Because it's a Special Order, your credit card will be charged at the time of the order. Please note, returns will be subject to a 30% Manufacturer's restocking charge.

Note:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. All weights will be rounded up to the next full pound to reflect the policies of the shipping companies we use correctly.

 

Fast Shipping

We ship to all US.

Secure Shopping

All transactions are secure and encrypted.

Shop With Confidence

GeoTrust. Secured ISO/IEC 27001:2013 & PCI DSS 3.2, Level 1 certified infrastructure.

Questions and Support

Contact us by chat or phone.

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We offer the Best Price in the market

Only Original parts

Hydro Gear and Tuff Torq parts

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