You may return new, non-used, and unopened items within 30 days of delivery date under a 20% re-stocking fee in case you do not need it anymore or you have ordered a wrong item.
We cannot accept any returns on "Pumps, Motors, Electrical Items & Transmissions" whether the product is used or new, however in rare cases we may allow an exception under a 40% re-stocking fee.
If you need to return an item, please go to our chat located in the lower right corner, select the option “Returns” and follow the steps to submit your request. Please have on your hands pictures of the item, they will be requested. You will shortly receive an answer from our Customer Service Team providing authorization and return instructions. Likewise, if an exception cannot be authorized, you will receive an answer from us. No returns will be accepted in our warehouse without an RMA number (Return Merchandise Authorization).
All return shipping costs are on customer's responsibility and will not be refundable.
Returns are inspected once they arrive. If the inspection determines that the items are used, non-resellable condition, or damaged, the return will be denied and the customer will be contacted to ship the parts back at the customers' request and cost.